Concierge Services
- Send us a list of your required items. We will cost them out for you and generate a Draft Order. If the prices meet with your approval, then accept the Draft Order and we will process your order and deliver it to the property.
Automatic DISCOUNTS
Place item in cart to see discounts, the more you buy the more you save.
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Order Value: $10,000.00 - 5% You Pay $9,500.00
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Order Value: $15,000.00 - 10% You Pay $13,500.00
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Order Value: $20,000.00 - 15% You Pay $17,000.00
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Order Value: $25,000.00 - 20% You Pay $20,000.00
Please contact us for corporate or contract discount pricing codes.
Leading Hotels of the World Discount Program
- Contact us for the groups special discount code
Payment Options
Select payment option at checkout
- Credit Card
- Shop Pay: 4 No Interest Payments, up to $17,500.00 Total Value
- Shop Pay: Offers Payment Plans.
- Check: Contact Accounting@CASTELLO1935.com
- Wire Transfer: Contact Accounting@CASTELLO1935.com
ADDITIONAL CHARGES
SHIPPING: Worldwide
- Charges will be calculated and invoiced separately. Current worldwide conditions unfortunately do not allow us to quote these charges in advance as they are changing on a daily basis.
- Items shipped most economical way
Duty-Taxes:
- Import Duties are included in our pricing
- Local and or VAT taxes are extra and invoiced separately from original order cost.
Custom Made to Orders:
Cancelation: All CASTELLO Hotel products are "Custom Made" or "Made to Order" and for this reason, Cancellations are not permitted. If a customer requests a "Cancelation", then any and all discounts applied to the order will be Forfeited and a Restocking-Cancelation charge of 50% of the total value of the order will be applied.
If there has been a "Manufacturer Defect" then the item will be corrected in order to have the customer 100% Satisfied.
Chargeback: We accept credit card payment as a convenience option for our customers; however, this does not permit or allow for any chargebacks on these Custom-Made Orders or Sampling. If a customer initiates a "Chargeback", then any and all discounts applied to the order will be Forfeited and a Restocking-Cancelation charge of 50% of the total value of the order will be applied.
CONTACT INFORMATION
CASTELLO Hotel welcomes your questions or comments regarding our shipping and returns policy. If you believe that CASTELLO Hotel has not adhered to this Statement.
Please contact CASTELLO Hotel at: Accounting@CASTELLO1935.com
This document has been updated as of January 01, 2021
